Refund Policy

Here at See's Candies Manila, we value your satisfaction with our products. We are committed to practicing strict industry standards on sanitation, hygiene, and food handling. We also ensure our partner couriers understand the fragile nature of our products and handle them with care.

If at any time you are not satisfied with any of your orders, please reach out to us at

For cancellations, you can cancel your order as long as it hasn't been fulfilled by our 3rd party fulfillment center. Check our Delivery Policy for our Fulfillment schedule. If you wish to cancel, please send an email right away to or send us a message thru the live chat.

Shopping online means that maintaining our reputation and customer service is just as important as food quality. Our business is built on the principle of fair play, honesty, and transparency as  we seek a long-term happy relationship with each and every customer that comes our way.